In June 2009 Twitter launched ‘verified Twitter accounts’. As someone who had had numerous instances of people impersonating my brands (and myself personally) I was really pleased with the new feature and immediately applied to become verified.
Since that time there’s been no word from Twitter. I’ve seen a few accounts ‘verified’ since that time but they are largely fairly sizeable businesses or celebrities. Fair enough I guess – the amount of people applying to be verified must have been pretty large and to verify someone must be a pretty manual process – I put it down to Twitter biting off a bit more than they could chew….
Today I got an email from Twitter with a subject line of – ‘Account verification status update‘. Yay – an update!
I opened the email to see this:
OK – so I’m not verified and there are problems with my request. But what I find odd is that there is no way for me to address the issues. The email says that if I’m a business I can go to a ‘Business Center Page’ for more information – but I have no idea what such a page is or where to find it. I do run a business and my Twitter account is used in conjunction with that business – but I’ve never registered as a business and have never been told about any such ‘Business Center’.
Of course I Googled for more information – only to find others have had the same message in the last few hours.
Not sure what is going on but it leaves me feeling a little confused and disillusioned. In the scheme of things it doesn’t matter too much whether I’m verified or not – however to refer people to some mystical business center when no-one seems to be aware of what it is doesn’t really help anyone.