Comments on: Creating Space for YOUR customer on Twitter

By: Atlanta Wedding Photographer

Atlanta Wedding Photographer — Wed, 17 Dec 2008 19:12:25 +0000

@Derek I think that it’s meant to be exclusive when you send it to specific people. you have a point because everyone that’s following you and them will receive it unless they are DM them.

By: Hector A. Henry S.

Hector A. Henry S. — Mon, 15 Dec 2008 17:15:57 +0000

Interesthing

By: Chris Gillis

Chris Gillis — Sat, 13 Dec 2008 21:18:43 +0000

Thanks everyone for the posts.

Twittermaven – The above example tweets do look a bit one sided, but I was trying to hammer the point in a small blog post. If you look at Bin Ends Twitter Stream, you will see an enormous amount of customer service http://twitter.com/binendswine – shipping, wine recommendations, conversations, etc. – that is just with the customer. As for the wine bloggers, take a look some back forth with @1winedude or @winecast or @WineDiverGirl, etc – we have all become good friends…and will drink wine live with each other in the Valley of the Rhone at some point (well I hope so anyways). Thanks.

By: Shawn Jooste

Shawn Jooste — Sat, 13 Dec 2008 18:42:10 +0000

Thanks for the post. I have been thinking about this for a while. Twitter on a personal lever is fine, and its easy enough to ‘make friends’ with tweeple. But when it comes to a business or a service, how do you engage your customer or potential?

This post has given me some ideas and I think it’s a good start.

By: Dantanner

Dantanner — Sat, 13 Dec 2008 17:23:40 +0000

Landing pages for twitters is now coming into vogue. You call the above an example of the
” SQUEEZE” page made famous by Internet Marketers, selling Affiliate products, which goes on and one down the bottom. Our Google Analytics show a 75% bounce rate for twitters on the regular blog. Will that change if there is a ” squeeze page” I don’t know.

By: Larry Wallace

Larry Wallace — Sat, 13 Dec 2008 16:46:46 +0000

Great post! Readers, just make sure you are responsible with the advertisements of your blog/website. No one wants to be bombarded with repetitive requests.

Remember, people don’t care what you know, until, they know that you care.

Cheers!

By: Twittermaven

Twittermaven — Sat, 13 Dec 2008 16:29:06 +0000

Appreciate the guidelines for “creating space for your customers” and developing a Twitter relationship that works in both directions. However, I think that the Twitter examples you gave are just one sided which show the brand pushing their message and offers without any dialogue or engagement with their customers. After all, Twitter is about community relationships and engagement, isn’t it?

By: A Maui Blog

A Maui Blog — Sat, 13 Dec 2008 15:09:38 +0000

What a clever idea! Good for the wine geeks! Have a great time – aloha!

By: Derek

Derek — Sat, 13 Dec 2008 14:12:37 +0000

This article is great, but I think it can be easily misunderstood amongst a crowd of bloggers. Sending your blog post links via Twitter is not preferential treatment. If they wanted to read your blog, they would be reading it. However, sending links to stuff you’re reading, what you’re watching, or what you’re doing is much better.

By: Sime

Sime — Sat, 13 Dec 2008 14:03:25 +0000

I have multiple ‘”online” persona… The one I twitter with is part of my blog – Absolute Ramblings – no link, you can find it yourselves

I try to offer things that I find around the web, twisted in with little thoughts and dreams (Todays “errr, I had another camera dream” blog) …I’m not sure if this is classified as “giving something back”

I like to think of myself as your “light reading” between “heavy reading” if that makes any sense?

Another great article from twitip Darren – thanks.

Sime